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Wipro Expands ServiceNow Partnership to Embed Agentic AI Workflows Across Enterprise Functions

2 min read
Ravi S Chakraborty
28 May 2026 at 12:41 pm
2 min read

Wipro Limited announced an expanded partnership with ServiceNow to implement and scale agentic AI workflows across core enterprise functions including IT, HR, procurement, and cybersecurity. The partnership integrates Wipro Intelligence, the company's unified suite of AI-powered platforms and solutions, with the ServiceNow AI Platform.

Under this expanded partnership, Wipro will enable organizations to streamline the initiation, orchestration, and execution of work across enterprise systems. By reducing manual coordination and improving visibility into work progression, enterprises can accelerate turnaround times while strengthening accountability and operational governance.

The Wipro Intelligence solutions leveraging ServiceNow AI Platform capabilities include SmartProcure for streamlining procurement workflows and improving cycle times, Telco Autonomous Networks for modernizing service operations with AI-enabled workflows, and Cyber Transform for strengthening security operations by improving vulnerability and incident response workflows.

With this expanded partnership, clients can expect a unified experience for submitting and managing work requests across enterprise functions with policy-aligned execution and governance built into workflow design. The integration aims to improve cycle times by reducing manual coordination and handoffs while providing clear operational visibility into status, ownership, and completion across processes.

By combining ServiceNow and Wipro AI capabilities, this partnership will enable enterprises to implement agentic AI at scale and deliver policy-aligned actions that enhance employee experience, operational agility, and measurable business value.

Disclaimer: This article is based on company filings submitted to the Bombay Stock Exchange (BSE) and National Stock Exchange of India (NSE) and is for informational purposes only. It does not constitute investment advice or a recommendation. Investors should conduct their own research and consult a qualified financial advisor before making investment decisions.

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